Hathway Cable & Datacom — no action on hathway complaint since last 7 days

Address:

New Delhi, Delhi, 110059

My internet connection is down since last 7 days. The complaint was raised at the customer care (complaint number 3480419, earlier complaint 376999 closed without resolution) and was given the assurance that it will be resolved the next day. Now every day I am calling the customer care number and I get the same response that it is in process.
But it is not resolved yet.
Hathway is really providing very pathetic service. Managers dont pick up the calls . I get the false assurance that executive will come to check the connection, but nobody visits .

I am really fed up of the service. I will not recommend Hathway to anybody.