[Resolved] Hathway Cable & Datacom — no downgrade option at all.. only upgrade option. cheaters. | |
Hi!, i'm a hathway customer with acc. No. [protected] & requested hathway call center to either downgrade my existing broadband plan or convert it to postpaid plan from existing prepaid. Both the things were denied by the customer care claiming it as a hathway policy. Very sad part of hathway. Why people make such things to only upgrade to take money.. No option purposely to loot money. Was this information helpful? | |
Apr 18, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Hathway Customer Care's response Dear Prashant Sarvaiya, We have forwarded your concern to our team, an executive will get in touch with you.Regards, Hathway Broadband | |
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