[Resolved] Hathway Cable & Datacom — no internet

Nawaneet Kumar

from Mudigere, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	www.hathway.com/Home/BroadbandLogin

Hello Team,

I am a Hathway Subcriber with Account ID: [protected], Past one week there has been hardly any internet. Customer care takes in request and next day I get response that its already resolved but it isnt. I requested refund as i just recharged my account which they denied as well. Its painful hopless service by hathway, I even tried to call and reach Nodal authority but there has been absolutely no response from them. If they cant provide the service why dont they refund the customer money. I Paid for internet service and there is no internet and all help from support team has been useless. DO NOT BUY HATHWAY CONNECATION !!

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Mar 12, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

Hathway Customer Care's response Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.

Verified Support

Feb 09, 2018

Hathway Customer Care's response Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.