[Resolved] Hathway Cable & Datacom — no internet service provided despite multiple calls raised. | |||
My hathway internet account number is [protected]. Hathway has charged me rs.1400/- however they have not provided me the internet service due to an issue with the modem. Every day they issue a ticket to me and then close the ticket by themselves without resolving the issue. The call centre says that technician will call me but no one calls. They claim that there is a backend issue with teh modem but they refuse to change the modem. Was this information helpful? | |||
Sep 2, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 Hathway Customer Care's response Dear roopakiyer, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
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