Hathway Cable & Datacom — no lineman and connection despite payment each time

Address:	110016
Website:	www.hathway.com

Dear customer care
Hathway cable

1) firstly my address is q3 hauz khas enclave 2nd floor new delhi 110016.
2) service of your hathway internet is very bad in this block. Every now and then there is damage of lines and repair work is very lax.
3) everything is in the hands of one line man ([protected]) who comes at his convenience.
4) last many months he has been collecting cash and will disconnect at will.
Sometimes for several days without tv broadcast.
5) i have no connection since last evening despite speaking to lineman and paying dues.
This is serious customer satisfaction issue.

Please look into the matter urgently or process refund

Thank you

Sincerely