[Resolved] Hathway Cable & Datacom — no proper internet service and very bad customer support.

raja rajeshwarittireddy

from Hyderabad, Telangana

Address:	Hyderabad, Telangana, 500072
Website:	www.hathway.com

I am using hathway broadband internet connection of 40 mbps speed wifi.
I am not even getting a speed of 4 mbps, eventhough i did not use even one gb wifi of my 200GB FUP limit. I tried calling Hathway support, but they did not take any action, Instead they behaved wrongly for which I am raising the complaint now.
The plan which I paid payment is of 40 Gb, in that I should atleast get a 20+ mbps speed, but I am getting 2mbps speed and I am not able to perform my works due to worst internet speed.
Take immediate action on this.
My Account number: [protected]

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Oct 24, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

Hathway Customer Care's response Dear raja rajeshwarittireddy,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Sep 26, 2018

Updated by raja rajeshwarittireddy Still, no one got contacted to me and my issue is not yet resolved. I am facing lot of problem with the wifi im using. Assign an executive as fast as you can.