Hathway Cable & Datacom — no proper support for hathway relocation

Address:

Hyderabad, Andhra Pradesh, 50089

Hi. My name is ram. I took hathway connection 1.2 years back. Hathway i'd - [protected]. I shifted home to new location which is 2 lanes away from current one (600 meters). I have raised request for relocation on 29th feb for the same. Service i'd[protected]w918418. Customer support said maximum turn around time for relocation is 3 to 4 days. But it's been 7 days still they didn't restored my connection. I have called customer support around 13 times. Each time they are explaining one story but end result is zero. One customer service executive told they don't have available ports in my new location. Another one said technician will visit by end of the day. There is no sync between customer care executives itself simply they are there for time pass. I want to check there reaction if it is new connection for same location so i have raised new connection request, with in hour i got call from 2 hathway executives saying they already have hathway users in the same apartment so they can provide connection with in 24 hrs. Shame on you hathway people this is how they are cheeting people. Please do needful