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[Resolved]  Hathway Cable & Datacom — no response for complaint for internet connection

Address:600042
Website:www.hathway.com

Hi, this is mustafa. I have registered complaint with hathway broadband for wifi not working on 22nd nov.ac no. [protected] and service id: 22112017w738545. Its been 5 days, but no one bothered to fix this, they will simply call and ask to restart router when i will be in office and moreover, i have tried that several times. Last friday, engineer called me and said that he will come on saturday, but when i called them on saturday, he straightaway said as he is on leave. Pathetic service, i have ever received. Pls help getting full refund as i am not willing to continue with their service as their service is useless and false. I am requesting officials to take strict action against this fraudster.
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Jan 3, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Hathway Customer Care's response Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Nov 28, 2017
Updated by Musty This has been told from 6 days as someone will get in touch. Please help getting refund as not willing to continue their service
Dec 11, 2017
Updated by Musty I request officials to take action on this.
Dec 11, 2017
Updated by Musty Hi there, My connection wasn't working for more than 15 days and Hathway denied to compensate or extend the service. Please help me get complete refund as their service wasn't promising and now someone rudely called me stating that they will collect the router from my home tomorrow without allowing me to speak. They are really ridiculous and acting as local rowdy. Please help me get refund.
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Comments

Hi there, My connection wasn't working for more than 15 days and Hathway denied to compensate or extend the service. Please help me get complete refund as their service wasn't promising and now someone rudely called me stating that they will collect the router from my home tomorrow without allowing me to speak. They are really ridiculous and acting as local rowdy. Please help me get refund.
Reply
Hathway Customer Care's response, Dec 12, 2017
Verified Support
Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.

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    +91 25 3252 0310
    +91 11 6165 6655
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    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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