[Resolved] Hathway Cable & Datacom — no response from hathway after advance payment done

 
1 Review
Chennai, Chennai District, Tamil Nadu, India
 No one007 on May 28, 2019
My account number is [protected]. I have called local dealer for new connection, he created new account and ask me to pay 1350 rs advance payment for new connection. I have paid 1350rs one week ago, after payment there is no response from the local dealer. He isn't picking up my call. I complained this problem in hath way, they didn't take any action regarding this. Last one week, i have done more than hundreds of calls and no response from the local dealer. Worst customer service i have ever seen in my life. Please take any action to refund my amount or give new connection.
Complaint marked as Resolved Jun 28, 2019

Complaint Status


[May 28, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, May 28, 2019
Dear No one007,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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    Hathway Cable & Datacom - no response from hathway after advance payment done