[Resolved]  Hathway Cable & Datacom — no service is provided and no refund is done

Address:Flat No. 202, 8-3-229/D/86 Hylam Colony, Venkatagiri Road no 10 ,Jubilee hills Hyderabad, TELANGANA 500045 India Phone number: ‪8099919719‬, Hyderabad, Andhra Pradesh, 500045

I have applied for new broadband connection on 09th january and made all the payment by false commitment by hathway sales representative. Later i was told that my request for new connection is cancelled because of non feasibility and refund is initiated and shall be done in 10 - 15. But today it is more than 15 days no refund is made and when i spoke to customer care they told me that it would take 15 - 30 days. These hathway people are cheating all the customer and request to take strict action against them.
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Mar 8, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2020
Hathway Customer Care's response
Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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