[Resolved] Hathway Cable & Datacom — no technical support | |||||
I am benny ramesh with account number for hathway [protected] have recharged my account on 8th of august 2017 and asked for technical help to configure the ip so that i can use internet. I was promised by a girl on mobile no[protected] that after recharge she will send technical person to solve the issue. And inspite of calling her continuously for 10 days she didnt send the person till now. I called call center and raised tickets for complaint for two times. The latest ticket number is 21082017w439540. I personally went to hathway office in chaitanyapuri and asked about the complaint. The head of that office promised me that he will send an executive by evening and solve the issue. Nothing happened. I got a call from[protected], mr satya spoke and promised that by end of day the problem will be solved. Today is 23rd of august and your team has successfully passed 15 days without attending my problem. As per my knowledge i have used all the ways to contact you and didn't get my issue resolved. Kindly return my money back to my account as i feel hathway is the worst company ever. As i am a spread the word member in face book i will ensure this will reach thousands of people in india. Thanks once gain Benny ramesh. Was this information helpful? | |||||
Sep 26, 2017 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Hathway Customer Care's response Dear Sir, we apologize for the inconvenience. An executive will get in touch with you ASAP. | |||||
Add a Comment | |||||
30%
Complaints
6929
Pending
0
Resolved
2007
View all 6929 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
Post your Comment