[Resolved]  Hathway Cable & Datacom — no technical support

Address:Hyderabad, Andhra Pradesh, 500060
Website:Hathway.com

I am benny ramesh with account number for hathway [protected] have recharged my account on 8th of august 2017 and asked for technical help to configure the ip so that i can use internet.
I was promised by a girl on mobile no[protected] that after recharge she will send technical person to solve the issue. And inspite of calling her continuously for 10 days she didnt send the person till now.
I called call center and raised tickets for complaint for two times. The latest ticket number is 21082017w439540. I personally went to hathway office in chaitanyapuri and asked about the complaint. The head of that office promised me that he will send an executive by evening and solve the issue. Nothing happened. I got a call from[protected], mr satya spoke and promised that by end of day the problem will be solved.
Today is 23rd of august and your team has successfully passed 15 days without attending my problem.

As per my knowledge i have used all the ways to contact you and didn't get my issue resolved.
Kindly return my money back to my account as i feel hathway is the worst company ever. As i am a spread the word member in face book i will ensure this will reach thousands of people in india.

Thanks once gain

Benny ramesh.
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Sep 26, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
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