Hathway Cable & Datacom — non connection of broadband

I have made payment of 1500/- to hathway broadband on 24.05.18. Before taking the payment one person named rohit has called me that connection will be done within one hour. However they have not made a connection. Now they are telling that i have to make connection of my own. Neither they are making the connection nor refunding the money.
So, i request you to take appropriate action against the company and get my money refunded.

Regards,
Amit
M. No
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