[Resolved]  Hathway Cable & Datacom — not adhering to its offer given.

Address:Indore, Madhya Pradesh, 452009
Website:www.hathway.net

The hathway service was started on 25th september at my home by your service manager-sheikh noor ([protected]). He promised me that i i'll get one month extra service upon picking the 3 month plan, and on asking for any receipt of the offer, he said he will update in the software himself.
But since last 5 days i've been called by the customer care for the due payment and everytime i told them about the offer given to me. I also called sheikh noor sir thrice and everytime he tells me that he'll update it and i don't have to pay for another month. But on 24th december, my service has been stalled and when i called sheikh noorj jii, he still says the same thing.
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Jan 31, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2017
Hathway Customer Care's response
Dear sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Complaint comments 

Comments

Sir I am belong to faridabad baselwa colony GALI no 1 H. No. 68.
humare Yaha pr Bhardwaj cable ka network hai jo sabse ghatiya service provide karata hai..
Humare Yaha se set box le Gya hai or abhi tak 3 month ho gye return kr k Nahi Gya hai. Isliye Hume dusri cable lagwaani padi..

MADAN CHAUHAN
[protected]

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