[Resolved] Hathway Cable & Datacom — not disconnecting my hathway account
Pune, Maharashtra, India
SShrikri on Feb 20, 2019
My Hathway broadband account number is [protected] ( at Wakad, Pune) . I have requested the company to close this account more than a month ago. But daily I get nonsense call to renew my account by a month or 3 months. I want Hathway to come and collect the Modem Device, but instead irritatingly these guys keep calling repeatedly asking to renew the account.
When I ask them what happened to my disconnect request, each such person says I will raise a complaint but I think there is no concept of closing account in Hathway.
Kindly arrange to stop these renewal calls as I am now totally frustrated with Hathway and will never even suggest Hathway broadband to any other person.
My contact [protected]
Complaint marked as Resolved 2019-04-03 07:07:36
[Feb 21, 2019] Hathway customer support has been notified about the posted complaint.
Verified SupportHathway Customer Care's response Feb 22, 2019
We have forwarded your concern to our team, an executive will get in touch with you.
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