[Resolved] Hathway Cable & Datacom — not disconnecting my hathway account
Pune, Maharashtra, India
ShShrikri on Feb 20, 2019
My Hathway broadband account number is [protected] ( at Wakad, Pune) . I have requested the company to close this account more than a month ago. But daily I get nonsense call to renew my account by a month or 3 months. I want Hathway to come and collect the Modem Device, but instead irritatingly these guys keep calling repeatedly asking to renew the account.
When I ask them what happened to my disconnect request, each such person says I will raise a complaint but I think there is no concept of closing account in Hathway.
Kindly arrange to stop these renewal calls as I am now totally frustrated with Hathway and will never even suggest Hathway broadband to any other person.
My contact [protected]
Complaint marked as Resolved Apr 3, 2019
[Feb 21, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified SupportHathway Cable & Datacom Customer Care's response, Feb 22, 2019
We have forwarded your concern to our team, an executive will get in touch with you.
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