[Resolved]  Hathway Cable & Datacom — not following pcp rules under cgn (carrier grade nat) - not allowing port forwarding

Address:Bangalore, Karnataka, 560037
Website:hathway.com

Unable to do portforwading as isp user cgn to have private addresses instead of spending money to by new ipv4 block or switch to ipv6, as this is not the customers problem as we are paying complete amount for internet and we must be allowed port forwading, we are forcefully being said to purchase a lease line like any company does but its too costly and in home broadband portforwading rules are allowed hence, the isp must open the ports and have a proper mapping using port control protocol as it is not customer's problem and it is isp's duty to see that portforwading is allowed and not force people to purchase a lease line.
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Feb 20, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
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