Hathway Cable & Datacom — not getting promised speed

Address:

adambakkam, Chennai, Tamil Nadu, 600088

I am paying for 200 mbps connection but i get just 50 mbps the ping is also very high and jitter is also high i feel cheated i got a very bad service i never expected this from you people i would never recomenned this to someone else
this has worsend after april i was a subscriber of hathway internet for the past 2yrs never did i face this type of issue . i live in chennai i hope the speed become better the problem is from your side the cable the router seems to be fine please correct the problems or you will lose a faithful subscriber

shiv