Hathway Cable & Datacom — not getting the installation charge

Hathway Cable & Datacom — not getting the installation charge

F Faizan Kamal from Bengaluru, Karnataka

I took hathway broadband connection years ago. I paid the security deposit charge which was around 1500 and the monthly charges. After few years i removed the connection. They are not giving me back the security amount. Rather they are asking me for the modem price. The modem was hardly of 1000 rupees. They should think twice before asking as they already have the security deposit with them. Such a poor customer service and technical team. They don't know how to behave with customers Was this information helpful? No (0) Yes (0)
Hathway customer support has been notified about the posted complaint. Mar 08, 2019 Updated by Faizan Kamal My account has already expired as seen in the screenshot attached. Kindly take the modem and give my security deposit back. Mar 08, 2019 Updated by Faizan Kamal I got the call today asking for 2500 or else they will file a case. Why will you file case? My connection was a prepaid connection. I called multiple times regarding the poor service but the customer care did not resolve. Even i informed that i am switching to other broadband connection. I have all the mails.
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