Hathway Cable & Datacom — Not giving proper service and not responding to the complaints.

Address:	500072
Website:	www.hathway.com

I took the hathway broad band service in march for 3 months prepaid. 1.5 months the service was good and then i am facing every day issue and raising complaints frequently, some time i faced very poor bandwidth about they promised. They said 15mbps, i received very less about 120kbps also even my data in limit. On 27th may i have given complaint. For that they dint respond. The complaint number is 27052016w12387-1 (When i asked the executive i receive the sms regarding complaint number otherwise i will not got the complaint number), on 31st may i raised again one more but i dint receive any complaint number. On the same day the technician came and said they dint receive any complaint.In less than 20 days nearly 10 complaints i raised.

Worst broad band service. I don't suggest this network to any one..

Really torture i faced, since not able to complete my work in time.

Worst power 10000000 service.

Some points they need to implement.
1. When customer raise a complaint, customer must and should receive sms about complaint number without asking and regular status.
2. Customer should have provision to track the complaint and its status.
3. They promised broad band with they have to provide.