[Resolved]  Hathway Cable & Datacom — not shifting my connection and not refunding my money

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:www.hathway.com

I placed a request for shifting connection last week (Service request: 29102017w397165), today i got a sms from hathway as "not available at your new location".

In last month i made a payment for 3 months plan and paid an amount of rs. 2321.21/- (Receipt no: r[protected]. And my plan is active till 08-feb-2018. As hathway can not provide service to me, so requested for the refund of remaining amount but when contacted nodel office they are saying they will not refund my amount.
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Dec 4, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
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