Hathway Cable & Datacom — not terminating my internet account and charging for it even after the dues are cleared

Address:

Hyderabad, Andhra Pradesh, 500070

Dear sir/madam

My internet account with hathway co is [protected] which i asked them to terminate 2years ago instead of terminating it they are charging me more money without internet and threatening to file a case in delhi highcourt. I have paid all my dues and repeatedly asked them to disconnect which is ignored by them from time to time. Their lawyer from delhi called me out the blue and threatened my family against serious consequences so i paid the due amount even though i didnot use their internet. They have put my account on hold for 2 years and refusing to disconnect all the while charging me the amount. I sincerely request you to help me by intervening in this matter. I have no where else to go for help. Hope you understand.

Warm regards