Hathway Cable & Datacom — notice to surrender device

Address:

Hathway Cable & Datacom Limited, 137/138 infantry road Bangalore 560001, Bangalore, Karnataka, 560001

Account no - [protected]
Name - angeline annie john

I moved out of bangalore last year april 2018, i called the customer care several time and even sent emails to them to cancel connection, nobody responded or arranged to pick up modem
Also i got calls almost thrice a week for activation of connection to whom i told that i moved out of town and want to cancel connection. Today i received an email notice to surrender notice for submitting the modem which i disposed last year april 2018