[Resolved] Hathway Cable & Datacom — old hathway set top box has been provided which has recurrent issues

arungowda555

Address:	560072
Website:	www.hathway.com

I have taken new hathway cable connection from vcn network, aashirwad cable network nagarabhavi 2nd stage bangalore-560072 by paying rupees 2000 for the new set top box.
In return to the amount paid, i have been given a used set-top box which is not working properly and has lot issues. Even after multiple phone calls i am not getting any response from the cable operator and he sends his boy with some other used box which doesn't work. So far he has replaced 6 set top box with in 6 months
When demanded, he asked me to contact the owner of hathway..

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Aug 29, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

Hathway Customer Care's response Dear arungowda555,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband