[Resolved] Hathway Cable & Datacom — packet loss issue / higher ping

Paritosh Dali

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400012

Recently got connection from hathway broadband, but found out worst connection ever for professional gaming, packet loss goes than 9 per sec, and d ping is higher than 75 on indian server where it suppose to lesser than 5, have made lots of complaints to company but i'd not got good response. Even ask for refund but no reply on that also. Please look into matter and give costumer justice for their money.

Customer id. [protected]
Paritosh dali
[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 22, 2017

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

Hathway Customer Care's response Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.

Oct 24, 2017

Updated by Paritosh Dali Still waiting for solution.
Should I wait for some more time or should I just consider that you are just bunch of frauds and forget about it.