[Resolved] Hathway Cable & Datacom — paid for 50 mbps but getting less than 22 mbps internet speed | |||||
I am using hathway internet service from apr-2017, i paid first 3 month 50mbps plan first time and i was happy with the service that time. But after the expiry of that, i paidbps but they are providing me less than 22 mbps internet speed. I have raised complain to hathway may times, they have looked into it also. But not able to resolve the problem. I have paid full amount for next 6 month for the plan name "thunder4 50mbps blr pre qtrly" but they are not able to provide the proper service. Below are some informations:- Account number - [protected] Phone number - [protected] Payment type - prepaid Amount paid - 5353.4 Date of payment - 21-jul-2017 Name of person - vijendra Resolution :- since i have checked, they will not be able to provide me proper internet speed of 50mbps as per plan i would like to request for refund. Was this information helpful? | |||||
Oct 6, 2017 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Sep 04, 2017 Hathway Customer Care's response Dear Sir, Thank you for sharing your details. An executive will get in touch with you ASAP. | |||||
1 Comment | |||||
Comments
hello sir did they solve your connection plan miss match
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