[Resolved] Hathway Cable & Datacom — paid for 50 mbps but getting less than 22 mbps internet speed
Bangalore South, Karnataka, India
Vgvgoyal29 on Sep 3, 2017
I am using hathway internet service from apr-2017, i paid first 3 month 50mbps plan first time and i was happy with the service that time. But after the expiry of that, i paidbps but they are providing me less than 22 mbps internet speed.
I have raised complain to hathway may times, they have looked into it also. But not able to resolve the problem. I have paid full amount for next 6 month for the plan name "thunder4 50mbps blr pre qtrly" but they are not able to provide the proper service.
Below are some informations:-
Account number - [protected]
Phone number - [protected]
Payment type - prepaid
Amount paid - 5353.4
Date of payment - 21-jul-2017
Name of person - vijendra
Resolution :- since i have checked, they will not be able to provide me proper internet speed of 50mbps as per plan i would like to request for refund.
Complaint marked as Resolved Oct 6, 2017
[Sep 03, 2017] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified SupportHathway Cable & Datacom Customer Care's response, Sep 04, 2017
Thank you for sharing your details. An executive will get in touch with you ASAP.
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