Hathway Cable & Datacom — paid six month amount but now the connection refused in the new area

Jagadeesh Gowda

from Mumbai, Maharashtra

Address:

560068

Subscribed for the sixmonth connection.. Paid the money after confirming with the executive about the feasibility of connection in the new area that i was shifting to.. Raised request for transfer.. Never got a response.. Instead was told tat the new area they do not have access.. All i could do is terminate.. What about my refund.. Are u an organisation where ppl have to donate their money.. Very irresponsible executive.. No proper tracking system.. Pathetic response towards customer complaints

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Hathway customer support has been notified about the posted complaint.

Feb 13, 2018

Updated by Jagadeesh Gowda i keep on calling the customer care about the status . But they are telling person from hatway will call back. But till now i have not received any call back from anyone .
This customer care and the service are very irresponsible about the complaint given.

i really want to suggest people to not use take any hathway subscriptions