[Resolved] Hathway Cable & Datacom — payment deducted by citrus through my upi but payment not received by hathway

Raj Kiran Nanduri

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500035
Website:	hathway.net

Hi, I made a transaction on 23rd December, 2018 to pay my Hathway BroadBand Bill with my UPI(Google Pay) through CITRUS link... and the amount has been deducted but the Recepient(HATHWAY) has not been received the amount as still I can see the payment is due...I am attaching the screenshot from Google Pay showing the amount is rey by CITRUS SOLUTIONS Pvt. LTD

Please resolve my refund issue.

Regards

+1 photos

Was this information helpful?

No (0)

Yes (0)

Feb 2, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

Hathway Customer Care's response Dear Raj Kiran Nanduri,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband