[Resolved]  Hathway Cable & Datacom — payment made but account not activated

My hathway broadband account number is [protected]. I made payment of 1420 rupees on 6th february with transaction id r[protected]. And received a message from hathway that your payment has been received if your account is not active it will be activated with in 4 hours. But till now my account is not activated. When i am calling their customer service they are always saying please wait 24 hours. How many 24 hours i have to wait. When i am calling a guy who took payment he is saying that if want go and file case in consumer court. Is this a proper way to deal with the customers.