[Resolved]  Hathway Cable & Datacom — plan not as per offer/wrong installation/incomplete or incorrect details mentioned in invoice

Address:

New Delhi, Delhi, 110092

I have been offered hathway broadband 100 mbps annual plan by customer id [protected] by mr. Ankit, mob. No. [protected] on 20 august 2018 with 6 months free offer. So i purchased this plan and given by cheque the annual amount of rs.9, 900/- to mr. Ankit. My modem and improper installation was done on 21 august. But they have not provided me any bill, documents, plan validity about my connection. When i got print from hathway site i found that my details are incomplete and incorrect viz. My name, address, e-mail etc. As well as my 100 mbps annual plan was shown only for 12 months although i was offered 18 months plan. I talked to mr. Ankit, hathway executive about this he promised to resolved everything and he promised to fix my correct installation of broadband wires. But now he is not picking my phone or replying. A lot of times i complaint all about to company's e-mail and customer care no.[protected] about this. But still my complaints not resolved but they show that my complaint has been resolved, surprise.

I want to talk to some senior executive of hathway broadband at new delhi about this false offer and service but no body is available to contact.