Hathway Cable & Datacom — Poor Internet speed

Address:	Mumbai City, Maharashtra, 421301
Website:	hathway broadband

I use two hathway internet connections.The one in Pune, I use 1 Mbps plan with 50Mbps for first 15 Gb every month . It has turned very annoying that every month, irrespective of our usage, the speed does not last 50 Mbps for more than a couple of days. While they promise 1Mbps for the remainder of the month, that does not happen at all. Another connection I have is at Mumbai. This is even worse. Here they never ever provide the promised speed. Such is the speed that a Youtube video at 144p gets buffered every 2-3 seconds for 30 seconds. Repeated calls to their customer care have fell on deaf ears. While they are firm on their policies and cut our internet connectivity the very next day after due date on non payment, they seem to have no shame to even check out how satisfied their customers are.