[Resolved]  Hathway Cable & Datacom — poor service and cc executives not interested to solve issue permanently

Address:

H.no 699 F/S near vishal enclave rajouri garden New Delhi, New Delhi, Delhi, 110027

I just connect with hathway broadband on 04 march 2019 with account id: [protected]. Till then i raised 5 official complain and multiple call to local technician of slow network and not able to connect with multiple device at our end.

Every time i raised ticket they do some temporally fix and close the ticket. Today i raised ticket for change wire but they arrange a phone call again and they are try doing same steps we are doing from last 5 days (Clear cache and do hard reboot the router when i ask them for permanent solution they repeat the same thing after some words they disconnect the call without any solution of issue.

Some of your technician give very silly reason like hotstar, amazon prime, netflix and other apps only work fine on branded network give glitch on hathway. Also if net is slow on your laptop your laptop is faulty no matters its work on other networks fine.

I request them to change cabbing point still they calling and repeating same temp solution again and again.

It's such a very in professional behavior. It's not expected with brand like hathway. Could you please disconnect my connection and refund total money. It's very painful experience i face using your broadband and its my mistake to choose your network.

I also mail the same complain to them and they reply with automated response no further action taken.