[Resolved]  Hathway Cable & Datacom — poor service whereas full payment in advance

Address:Thane, Maharashtra, 401105

Dear sir,

I would like to complaint you regarding hathway provided me very poor internet service whereas they charged me full 3 month payment in advance of rs.2350 three month.

I am complaining regularly to hathway through hathway mobile app and toll free no for complaint. They are taking my regular complaint and not resolving problems, where as i paid 3 month payment in advance.

They close my complaint without confirming from me that issue resolved or not.

I request you please look in my problem.

My details
Yogesh k fulara
[protected]

Hathway account no [protected]
Plan active date 2 march 19
Amount: rs.2347 three month with 50 mbps speed 500gb/month

Till date: never received proper speed from hathway regular complaint logged.

Regards
Yogesh k fulara
Was this information helpful?
No (0)
Yes (0)
Apr 26, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
Hathway Customer Care's response
Dear Yogeshkfulara,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information