[Resolved]  Hathway Cable & Datacom — Provide wrong information about services.

Address:110023
Website:www.hathway.com

Two months back I called hathway executive (Mob: [protected]) regarding my hathway payment and also I told him that I am going to shift to a new location, he told me that we have services on my new location and after confirmation I recharged my hathway account for three months now when I called hathway for shifting my connection then they told me that we don’t have services at your new location and now they are not disconnecting my connection and not even refunding my money. I didn’t receive any response of either my mail my service request and my call request
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Jul 31, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. Please inbox us your location. An executive will get in touch with you soon.
Oct 31, 2017
Updated by vineet574200
Now I am shifted to Faridabad and still money has not been refunded by hatchway.
Oct 31, 2017
Updated by vineet574200
This complaint has been marked resolved with out my consult.
Oct 31, 2017
Updated by vineet574200
Even I didn't receive any call regarding my complaint.
Aug 10, 2018
Updated by vineet574200
Terrible service
May 02, 2019
Updated by vineet574200
Please call me I am waiting for your call from last two years, How much time you need for a call?
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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