Hathway Cable & Datacom — providing service is not as per the agreement

Address:

Hyderabad, Andhra Pradesh, 500039

I have been facing disconnection problem so many times. Customer care is taking complaint and closing after some time without my consent. To resolve the issue they are taking so much time 2 to 3 days and that is also not gaurabteed.
Fed up with the service and iam unable to use in my crucial times.
They are telling me to please switch off your device while you are not using internet. It's only 3 months i have taken this connection and they are talking about the longevity of the device. I don't understand why they have committed ro the unlimited data agreement by not serving it.