[Resolved]  Hathway Cable & Datacom — received call from hathway after 3 years of service disconnection. paid 2500 rs already

Address:560034

I had disconnected broadband services 3 years back and had refunded their modem also. Now i am receiving calls from couple of days back asking me to submit the modem other legal action would be taken.

Even when they called me on oct 12th 2018 to pay 2500 rs. I have paid 2500 rs from my abnk account online and payment was successful as well. They called me once again oct 23rd 2018 and asking payment is not successful and asking me to pay me again.

I have taken all the photos when i paid 2500 rs and money deducted from my bank account and i have transaction history as well from my bank account.

Not sure who is calling me and i realized that they are fraud people keep calling me.

Hathway - could you please take necessary action on this?

My customer id: [protected].

I no need to pay single rupee to hathway. I have cleared all the dues when i was moving to other location and i paid extra 2500 rs amount to hathway.
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Nov 24, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
Hathway Customer Care's response
Dear ramu1216, We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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