[Resolved]  Hathway Cable & Datacom — received call stating legal notice is sent

Address:

Hyderabad, Andhra Pradesh, 500039

I had hathway broadband connection way back in 2016 at bangalore. I had to move out of bangalore in jan 2017, so called hathway customer service a week before my movement to check if connection can be transferred to new location which is outside bangalore. They mentioned it is not possible for outside bangalore, so requested for service disconnection.

Many a times i received call from their customer service for renewal, i used to tell them that this service was requested for disconnection then why i'm receiving this renewal call. They state it will be updated now.

In feb 2019, i received call from [protected] stating there is legal notice filed against me for not returning modem. Why their executive didn't come to collect the modem when requested for disconnection? Never during the renewal call, i was informed to return the modem. After 2 years i'm asked to pay modem amount online or face legal action.