Hathway Cable & Datacom — refund not done yet

Address:Panadaram Street, Chennai, Tamil Nadu, 600084

On 7th dec '19 i had called a hathway connection team and asked for a new setup wifi along with router, and i had paid money through online. On the same day evening itself i called again, told that now i don't have need of getting wifi connection. So i contact u guys whenever need i said. He said he will talk to his manager and come up. 3 weeks gone he didn't turn up, myself again called for refund status. He answered like u call this numb refund will be done in 2 weeks. After calling that customer service also its been 3 weeks still i didn't get my refund
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Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
Hathway Customer Care's response
Hi, to be able to help you further and to resolve your issue, we would be needing your city. Please share your city so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Jan 08, 2020
Updated by Pradeep Alvin
City name : Chennai
Jan 18, 2020
Updated by Pradeep Alvin
Still i didn't get any refund after your reply on my complaint that you need my city name
Complaint comments 

Comments

Hi,
This complaint is regarding receiving too many spam calls, after insisting many number of times that i dont want any connections.
I hope many people facing this issues.
Please look into this.
Regards,
Prabhu Alagan v

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