Hathway Cable & Datacom — refund not done yet

 
2 Reviews
Panadaram Street, Chennai, Tamil Nadu, India
 Pradeep Alvin on Jan 8, 2020
On 7th dec '19 i had called a hathway connection team and asked for a new setup wifi along with router, and i had paid money through online. On the same day evening itself i called again, told that now i don't have need of getting wifi connection. So i contact u guys whenever need i said. He said he will talk to his manager and come up. 3 weeks gone he didn't turn up, myself again called for refund status. He answered like u call this numb refund will be done in 2 weeks. After calling that customer service also its been 3 weeks still i didn't get my refund

refund not done yet

Complaint Status


[Jan 08, 2020] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, Jan 08, 2020
Hi, to be able to help you further and to resolve your issue, we would be needing your city. Please share your city so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Updated by Pradeep Alvin, Jan 08, 2020
City name : Chennai
Updated by Pradeep Alvin, Jan 18, 2020
Still i didn't get any refund after your reply on my complaint that you need my city name
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,
This complaint is regarding receiving too many spam calls, after insisting many number of times that i dont want any connections.
I hope many people facing this issues.
Please look into this.
Regards,
Prabhu Alagan v

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    Customer satisfaction rating
    29%
    Complaints
    3588
    Pending
    320
    Resolved
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    phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    location
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    Hathway Cable & Datacom - refund not done yet