[Resolved] Hathway Cable & Datacom — refund not processed

saiprasad1991

from Bengaluru, Karnataka

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	hathwaybroadband.com

Hi team,

I have requested for internal wiring while requesting for new connection. They have given normal connection initially and sent some people for internal wiring in the apartment. Finally after few days of discussion. Internal wiring is not possible in our apartment. Later the reperesentive said that he will refund the amount as he failed to do the internal wiring. I went with another isp who did the internal wiring. After waiting for 1.5 years, now people responded saying refund not possible. I have choosen for 6 months plan. I have used only for 8-10days (Time taken to solve internal wiring).

Please do the need for refund

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Feb 9, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Hathway Customer Care's response Dear saiprasad1991,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Jan 29, 2019

Updated by saiprasad1991 Hello Team
20 days passed, still there is no call or mail from them.
Please do the need asap

Sep 13, 2019

Updated by saiprasad1991 Still there is no response. please do the need here. i am waiting from 2 years.

Thanks
Sai