[Resolved] Hathway Cable & Datacom — refund not received

amitnevarekar

Address:

Vishakha 303, DSK Akashganga nagras road near medipoint hospital Aundh Pune, Pune, Maharashtra, 411007

I have done inquiry for brodband connection on 23th jan 2020 and on 24th jan o have paid 607 inr for internet plan.

I didn't get any intetnet connection.
Because of which i have to renew my existing internet plan which is from another service provider.

And requested refund from hathway brodband
Request number for refund 03032020w968909

I have called many times to get the issues resolved but i am getting no response

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Apr 24, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2020

Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.

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Comments

ritesh267

from Mumbai, Maharashtra

Hi Amit,

The Same happened with me in Mumbai.
They have taken money from me 607/- and did not provide connection. I took connection from another ISP.

They are just trying to make money (increase their revenues ) by cheating people.

We need to go to court for this and claim the harassment that they are inflicting on us poor customers.

They have falsely marked my Account as Active with a Plan and generated a bill as well.

We need to boycott this company totally . Anyone reading this,
Please do not take cable TV or broadband from hathway.
There are better ones who provide connection first and then ask you to pay.

Thanks and Regards,