Hathway Cable & Datacom — Refund of deposit

Address:	Bangalore, Karnataka, 560034
Website:	www.hathway.com

Hi

This written complaint is about Hathway broadband. I had taken a new connection in 2015 in June or July. During the form filling, the executive has collected rs 1000 in cash but the same doesn't reflect in my records.

moreover, the connection was give very late. And post the installation, for the first week, the data did not work at all.

Frustrated, I called them to disconnect the connection. This is where the nightmare began. its took me over 3 months to get the connection cancelled. I called them over 30-40 times. I was mentally tortured just to get the right thing done. While taking back the modem they promised to return back my advance. and till date I have not received anything.

Now on every alternate days, their customer reps are calling and harassing me to extend the subscription and pay for the first three months of connection, something which I did not use. No amount of escalation and complaints have resolved the matter and im fed up and frustrated. Please help me