[Resolved]  Hathway Cable & Datacom — refund of hathway broadband

Address:

Suryanagar,Chandapura,bangalore

I Have cancelled my hath way broad band new connection request since they have failed to give the installation within committed days for whatever reason-my id is [protected]. I have not received any refund even after 9 days of cancellation. I came to know form customer care today that my ticket is closed by back end team which is generated for refund on 5th April[protected]W604715)without even consulting with me and not given refund also.
Again today on 13.04.2020, they have raised another ticket[protected]W715888) for refund - not aware how much time this will take

Customer care executives also so rude and they are not capable of handling customers by giving the right solutions by arranging call back from back team or higher authorities. Customercare also not ready to give any other contact numbers - failed to understand what is such secret in hathway company after taking money from customer.

I am seroulsy doubtful for the account activities of hathway broadband in this scenario. They are not enjoying customer money with interest part also..

I would like to get the refund money along with interest at 12% per annum and compensation of Rs.25000/ for my valuable time spend for follow up and mental harrasemened from the represenartives of Hathway broad band
My contact number is +91 [protected]