[Resolved]  Hathway Cable & Datacom — refund of initial payment account number-[protected]

Address:

Hyderabad, Telangana, 500050

Hi,
My account number [protected]. I had booked new connection and paid 3179.00 on 18th sep-18 and your executive as visited my home. Due to some technical reasons connection is not given and they confirmed it's not possible provide the connection, so on 24th sep i have raised a ticket[protected]w443997) for refund of my initial payment. I am calling for the past 10 days for the refund status and the standard response is the back end will call you. That call never came. They said the sla for refunding the amount is 15 days. Its more than 16 days and there is no sign of refund. Can someone from hathway, please attend to this and get it resolved as soon as possible.