[Resolved]  Hathway Cable & Datacom — refund of modem security of rs.1000.

Address:6/17, 2nd Floor Shanti Niketan, SHANTI NIKETAN, New Delhi, Delhi, 110021i

I, suresh kumar atri bought hath way broadband connection a/c no.[protected] on 17.08.2016 by paying rs.5639 (Rs.500 non refundable amount + rs.3599 three months subscription + rs.1000 modem security +rs.540 service tax) vide receipt no.30444. As it's speed was slow i. E. 50 mbs., i surrendered connection and modem was collected vide receipt s. N.47164 on 23.12 2019. By service engineer nishu but he refused to pay modem security. Kindly refund rs.1000 modem security failing which i will to make compaint to consumers cell.
Was this information helpful?
No (0)
Yes (0)
Jan 26, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2019
Hathway Customer Care's response
Dear Suresh kumar atri, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information