[Resolved]  Hathway Cable & Datacom — regarding poor internet speed and poor services

Address:New Delhi, Delhi, 110008
Website:Www.hathwaybroadband.com

Sir
I had subscribed data pack of 50mbps of 3 months. From the very first day signal fluctuation occurs along with the poor connectivity. Initially they resolved the signal fluctuation but as per their description they have to provide 50mbps speed but they they are even approaching upto 10mbps speed. I compalint about this many times to the customer care but they simply reset the modem and again this problem prevails. Although they said they will send technician to resolve this problem but no ones comes.
Kindly take suitable action against this
I shall be very thankful to you
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Sep 29, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
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Internet connection is not working
Hathway Customer Care's response, Aug 31, 2017
Verified Support
Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.

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