[Resolved]  Hathway Cable & Datacom — regarding router pickup

Address:	500038
Website:	www.hathway.com

The story starts in 2017 when i took a wifi connection from hathway, it was all good expect worst service from hathway. I used the service for few months, my account id was [protected].in the month of october i called to it's customer care and told to disconnect and pick the router from the location. Since i moved from hyderbad to delhi after that i did't get any update regarding router picking, yes in between i got calls for new plans and even that time also i told i have already disconnected the service long back so why getting calls again and again.
Suddenly few days back i got one message to surrender the router from hathway hp-legalb, stating that surrender the modem else legal action will be taken.
So this is clearly an issue of not following the request of customer and torturing to the customer. Now i don't have any idea of the modem since i left hyderabad one year back after putting request for disconnection and picking the router. Neither i have that request no when i called hathway for the disconnection and picking. So please look into the matter very seriously, in this way this company is just looting and harassing to their x customer.