[Resolved]  Hathway Cable & Datacom — Regarding the extension of connection bcz of your negligence

Address:B2 Safeway woods appt. 3rd floor coconut groove layout, Paphaiya layout behind devamatha central school hormavu post

Hello team hatway are you ppl crazy since march 9th 2020 connection was disconnected bcz of your illegal connection in the area and no bbmp approval for connection and due to tht bbmp had cut ur lines and u was promised tht by 11th march it will rectified but thill 23rd u did not resolve whn i was calling u ppl promised 24 hours since 23rd on april 18th whn i called u ppl said srry and will provide extension for the same but it did not hppn and finally on 15th may u have sent an field executive for service nd it was resolved the wire cut and after tht whn i called ppl said will extend the validity but today i. E 19th may u ppl are saying we can give extension. What the hell u ppl are u are making money in covid 19 is this the thing u ppl are i'm going to file a case against u i[censored] dont resolve in 48 hours i need responds from the right person my account number [protected] it was 6months plan and i have used only for 2 months
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Aug 5, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
May 20, 2020
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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