[Resolved]  Hathway Cable & Datacom — registered my mobile number to other persons broadband account

This was happened on end of december 2019.

I called to a person upendra reddy for broad connection an agent of hathway broadband. His phone number is "[protected]".
This person told to me that for rs. 425/- you will get connection. So i transferred money to him, he registered my phone number to account "[protected]" and recharged to that account.

Before providing broadband connection i realized that account "[protected]" belongs to some other person and i said no for the connection. Connection is not provided to me and i lost my rs. 425/-

Now from past 1month i keep on getting calls and messages on renewal of subscription from hathway broadband.

I want the refund of money and delete my number from account "[protected]".
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Apr 8, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2020
Hathway Customer Care's response
Dear Customer,

Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Hathway account number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
Mar 07, 2020
Updated by GirishChilukuri
Hathway Account number: [protected]
City: Hyderabad
Verified Support
Mar 08, 2020
Hathway Customer Care's response
Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
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