[Resolved] Hathway Cable & Datacom — repayment issue from hathway

Rajan.123Ramana

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600100
Website:	www.hathway.com

Hi,

I have consumed hathway broadband from july 2017 to september 2018 and migrated some other location in chennai with closing of this connection.

Surrendered router and adaptor by getting a acknowledgement receipt (Attached here). The hathway engineer told me that our hathway people will call you against the repayment within a week. But still now i didn't get any calls. Even i have been calling hathway custom care number[protected] last two weeks. They said our billing people will call you within 48 hours. Still, i'm not getting any calls regarding this issue.

Initially i have paid "thank you for paying rs. 1570. Your transaction id for this payment is r-8280588".

* worst service*

Thanks
Rajan

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Feb 7, 2019

Complaint marked as Resolved

I don't know how they changed the status to resolved. No one contacted from Hathway service. **************It is not resolved ******************

Hathway customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Hathway Customer Care's response Dear Rajan.123Ramana,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Feb 07, 2019

Updated by Rajan.123Ramana Who said it is resolved? **************** Worst Hathway customer service *******************

Feb 07, 2019

Updated by Rajan.123Ramana If any one using Hathway and planning to close the connection **Please Don't return modem and accessories** they will not refund our advance.