[Resolved] Hathway Cable & Datacom — repeated calls about new due bills even though account was cancelled 2 months ago.

Nagendra11

Address:

600096

I had requested for hathway account cancellation and as per the customer support's request, i had cleared all due bills at the time, a person had called me about collection of router. There were no communication post that untill a few weeks ago. I explained the whole thing to customer care, they listen to it and tell me that the request has been filed, but call me again the next day and i have to explain the whole thing.

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Feb 23, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Hathway Customer Care's response Hi, We apologize for the inconvenience would request you to please share your Number and City so that we can ask our team to restrict calls and message to your number at the earliest Thank You! Hathway Customer Support Team.