[Resolved]  Hathway Cable & Datacom — return of modem

Address:560016

Hi,

My hathway account number is [protected]. I have taken a plan in 2016 and was told that if the plan is taken for 3 months, then modem is free. Now that i have stopped using the hathway services, i keep getting calls to renew the account though i have told number of times that i do not want the service. Off late, i started getting calls to return the modem. I have taken the plan initially on the assurance that the modem is free. Please have this issue resolved as soon as possible to avoid any further inconvenience.
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Hathway Customer Care's response
Dear parajr,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information