[Resolved]  Hathway Cable & Datacom — same day installation promised — 4 days and no contact

Address:560041

Nagesh, sales person, from your jayanagar 9th block bangalore location arrived promptly on nov 1 to sell the service after my phone inquiry. I asked him a few times if same day install is possible as nov 1 is a karnataka public holiday. He told me it will be done by 6pm same day if i make the payment immediately.

Account #[protected]
Transaction id: ctx[protected]
Amount: rs. 3540

Please refund the amount or complete the installation and activation by end of day nov 4. And for the hassle of not having internet service, i expect at least 1 month of free service.

Thanks.
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Dec 11, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Hathway Customer Care's response
Dear geesri,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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